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Our Services

Dells Angels Domestic Assistance provides reliable, easy-to-organise household support and cleaning services, delivered by trained and experienced staff who are carefully matched to you and your needs in Townsville and surrounding areas.

With experience spanning three generations, Dells Angels will proudly celebrate 20 years of service in Townsville in 2026, supporting individuals, families, aged care providers, Support at Home care recipients, NDIS participants, and commercial clients.

Our Domestic Assistants (DAs) provide assistance with all domestic tasks including routine cleaning, periodic cleaning, organising and home assistance, errands, and unassisted shopping — helping people remain safe, comfortable, and independent at home and at work.

Aged Care / SaH Care Recipients
NDIS
Participants
Veterans Affairs /
Military Compensation
Private
Clientele
Commercial &
Office Cleaning
Other
Services

Whether a private or commercial booking, or funded through MyAgedCare or Support at Home, NDIS, DVA or MCRS Dells Angels can assist you.

Dells Angels

At Dells Angels, we deliver domestic assistance, household support, and cleaning services that are designed around people — their homes & offices, their routines, and their needs.

Whether you’re a Support at Home care recipient, a registered provider, an NDIS participant, or a commercial or private client, our services are structured to be reliable, compliant, and easy to work with.

Support at Home & Aged Care Cleaning Domestic Assistance

We specialise in Domestic Assistance (DA) and Household Support services aligned with the Support at Home (SaH) program.

Our services and packages have been specifically designed to align with Support at Home registered providers and care recipients, with a clear understanding of:

  • current Aged Care Act reforms & refined cleaning scope

  • quarterly and annual budget planning

  • the need for fast, predictable service booking

We understand that aged care services must be compliant, arranged quickly, delivered with care and  compassion and minimally disruptive to daily routines.

That’s exactly how we operate.

Consitency You Can Rely On - Regular & Recurring Services

For all our regular and recurring clients, we know that trust and familiarity matter.

We prioritise:

  • the same worker, same day, same time wherever possible

  • relationship-based service delivery

  • efficient, predictable routines

We also resource carefully so that if your usual worker is unavailable, we can offer a temporary replacement — ensuring your service continues without disruption.

Periodic, Spring & High Cleans — When You Need It Done Now

For clients who require a periodic deep clean, spring clean, or high clean, our experienced crews bring the power and efficiency needed to get the job done thoroughly and promptly.

When it’s time for a reset, our teams move fast — without compromising care, safety, or quality.

NDIS Registered

We are an registered NDIS provider, delivering household and cleaning supports that align with participant goals and plans.

We work with:

  • self-managed participants

  • plan-managed participants

  • support coordinators and providers

Our focus is always on safe, respectful, and reliable service delivery.

Commercial & Corporate Cleaning — Townsville

Looking for Commercial Cleaning Townsville or Corporate Cleaning Townsville?

We have dedicated commercial cleaning teams supporting:

  • offices

  • facilities

  • shared spaces

  • recurring and scheduled commercial services

Reach out to discuss a solution that fits your business operations.

One Point of Call — Complete Service Solutions

In addition to cleaning and household support, Dells Angels can also arrange:

  • carpet cleaning

  • yard and garden maintenance

  • pest control

This makes Dells Angels your one point of contact for a complete, coordinated service solution.

Points of Difference

our clients appreciate!

  • Free, no-obligation quotations - Provided for deep cleans, spring cleans, and once-off services if required.

  • Trained, screened, and trusted staff
    All staff complete our in-house training program and mandatory Aged Care ALIS modules (including Awareness of SIRS)  & NDIS Orientation modules and hold:

      • current Police Security Checks 

      • NDIS Worker Screening Checks ensuring clearance to work with vulnerable people

  • Locally owned, family operated
    Proudly family-owned and operated, with 20 years of service in Townsville in 2026.
    Our experience spans three generations, and when you contact us, you speak directly with our local administration team — not a call centre or remote head office

  • Fully equipped
    All equipment and products can be supplied. Our Dells Angels spring clean vehicles are fully equipped with the tools and products required to complete the job efficiently and thoroughly.

  • 100% satisfaction guarantee
    We stand by the quality of our work

  • Strong compliance and governance
    Registered with major compliance platforms and systems, including Smartek, Coupa, DVA Portal & NDIS Provider Portal.

  • Comprehensive insurance and coverage
    We hold:

    • $20 million public liability insurance

    • full WorkCover coverage

    • mandatory QLeave compliance for the cleaning industry

  • Safety, Visibiity & Duty of Care

    • GPS-tracked service delivery with mandatory job check-in / check-out

    • Staff trained in safety & vulnerability awareness

    • WHS and home environment checks at every location

Testimonials and Reviews

Hilda Delaney

Google Review

This is the third time I have used Dells. They never dissapoint. Fast high standard of work.and very helpful pleasant staff.

Greigorboy

Facebook Review

From start to finish. This exceptional team are one in a million. Thank you all for Thursday. The house looks brand new. Frank n Greg

Christine Anne Newman

Facebook Review

My Mum’s home was sparkling. Crew arrived early and I was overwhelmed with the numbers and amount of equipment. Cried when I saw the finished results. Thanks so much.

Angela Moxon

Facebook Review

Fantastic service - always punctual, efficient and professional.