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Aged Care / SaH Care Recipients

Dells Angels deliver Domestic Assistance and Household Support services to aged care clients every day — working in partnership with Registered Providers.

If you have been approved for services through My Aged Care, Support at Home, Home Care Packages, or the Commonwealth Home Support Programme (CHSP), we can provide domestic assistance through your approved provider.

We are familiar and experienced with these programs — and understand how to deliver services that are aligned, appropriate, and easy to organise for both care recipients and providers. 

Our aged care services focus on non-professional domestic supports — assisting care recipients with everyday household tasks they would ordinarily undertake themselves, but may no longer be able to complete safely or independently.

Services may include:

  • Routine domestic assistance (weekly or fortnightly cleaning)

  • General household support, including errands and unassisted shopping

  • Planned periodic household tasks, delivered progressively across the year

  • Additional support services, arranged where appropriate and through approved pathways

All services are structured to align with Support at Home program intent, budget frameworks, and provider requirements.

I am a Care Recipient
I am a Registered Provider

For My Aged Care & Support at Home Participants

If you have been assessed and approved for domestic assistance through:

  • a Home Care Package

  • Support at Home

  • or CHSP

Dells Angels can deliver services via your Registered Provider.

If you’re unsure who your provider is, or whether we already work with them, our office can help guide you through the process.
If your provider isn’t currently partnered with us, we’re happy to work with them to establish services.

What can be included:

Errands / Shopping
(Weekly/Fortnightly)
  • Errands
  • Unassisted shopping
  • Pick up or drop of orders, dry cleaning, repairs, etc.
  • Postage
Routine Domestic Assistance
(Weekly/Fortnightly)
  • Clean bathrooms and toilets
  • Clean kitchen surfaces, benches & washing up
  • Strip and remake beds and wash linen
  • Washing, hanging, taking off and folding
  • Ironing
  • Dusting
  • Vacuum and mop
Periodic Packages
(Selected on Dwelling Size)
  • DA1 - Windows, screens & tracks
  • DA2a - Kitchen (Oven, Rangehood, Fridge, Cupboard Exteriors)
  • DA2b - Kitchen (Oven, Rangehood, Fridge, Cupboard Interiors & Exteriors)
  • DA3 - High Reach (Fans, AC filters, high tops, etc)
  • DA4 - Edges & Surfaces (Walls, doors, door frames, skirtings, cornices)
  • DA5 - Bathoom (shower, bath, vanity, exhaust fan, light fitting, laundry/toilet exhaust if present)
Other Areas Upon Request
(Quoted)
  • Hose or gerni driveways and paths
  • Hose or gerni patio, verandah, stairs or entry
  • Organising, sorting, boxing or unboxing
Hoarding Cleans
(Quoted)
  • Customised strategy for each clean
  • Partnership with care recipient to assist in decisions on items to keep, donate or discard
  • Sorting, clearing and organising
  • Rubbish removal
  • Detailed cleaning

Registered Providers

We are an Associated Provider to multiple  local Approved Providers, delivering services that are:

  • aligned with current program requirements

  • quick to arrange and schedule

  • delivered with compassion and minimal disruption to clients

Our service models support quarterly and annual planning, reduce quoting delays, and provide consistency for care recipients.

To support safe service delivery in aged care environments:

  • all staff are trained in infection prevention and control, PPE, and SIRS awareness

  • workers hold current Police Checks and NDIS Worker Screening

  • services are delivered by trained staff experienced in working with older people and vulnerable clients

What can be included for your clients:

Errands / Shopping
(Weekly/Fortnightly)
  • Errands
  • Unassisted shopping
  • Pick up or drop of orders, dry cleaning, repairs, etc.
  • Postage
Routine Domestic Assistance
(Weekly/Fortnightly)
  • Clean bathrooms and toilets
  • Clean kitchen surfaces, benches & washing up
  • Strip and remake beds and wash linen
  • Washing, hanging, taking off and folding
  • Ironing
  • Dusting
  • Vacuum and mop
Periodic Packages
(Selected on Dwelling Size)
  • DA1 - Windows, screens & tracks
  • DA2a - Kitchen (Oven, Rangehood, Fridge, Cupboard Exteriors)
  • DA2b - Kitchen (Oven, Rangehood, Fridge, Cupboard Interiors & Exteriors)
  • DA3 - High Reach (Fans, AC filters, high tops, etc)
  • DA4 - Edges & Surfaces (Walls, doors, door frames, skirtings, cornices)
  • DA5 - Bathoom (shower, bath, vanity, exhaust fan, light fitting, laundry/toilet exhaust if present)
Other Areas Upon Request
(Quoted)
  • Hose or gerni driveways and paths
  • Hose or gerni patio, verandah, stairs or entry
  • Organising, sorting, boxing or unboxing
Hoarding Cleans
(Quoted)
  • Customised strategy for each clean
  • Partnership with care recipient to assist in decisions on items to keep, donate or discard
  • Sorting, clearing and organising
  • Rubbish removal
  • Detailed cleaning